Ship Chandler Software

Run your chandling business on one clean workflow

Tidal reads the RFQs in your inbox, matches every line to your own catalogue and prices it with your margin rules, so you send a complete quote in about 30 minutes instead of retyping it for hours. Send us one real RFQ and see it quoted on a call.

Supplies for a ship
Photo: quinet (CC BY 2.0)

Quick answer: Tidal is AI ship chandler software that turns email RFQs into priced quotes, matched to your own catalogue codes and checked against your margin rules, so chandlers reply faster and stop losing margin to retyping.

Ship chandling runs on speed and accuracy under real pressure. An enquiry lands for stores, spares or provisions; the vessel reaches the port in a few days; the quote has to go back before a competitor's does; and the goods have to be consolidated, cleared and delivered alongside before she sails. Do all of that over email and PDF attachments and the margin disappears into clarification threads, mismatched item descriptions and deliveries that don't match what was ordered.

Tidal gives chandlers a structured way to work. Enquiries arrive as RFQs tied to catalogue codes, quoting is line by line against the exact items the buyer asked for, and orders carry the delivery window and port from the start. Less re keying, fewer disputes, and a record both sides can trust. See how it works end to end in the ship chandler RFQ to quote process.

Chandling rarely stands alone. The fleets you serve standardise buying with our fleet procurement software, superintendents source port by port with maritime procurement software, and item code matching keeps both sides quoting against identical line items. The same coded catalogue drives our marine inventory management for stores and spares, and feeds the operational picture in our maritime shipping software. See how the pieces fit across the Tidal platform, or run the whole supply workflow as your ship chandler ERP.

Everything a chandler needs, from enquiry to delivery

Built for the way marine supply actually works, catalogue coded enquiries, fast line item quoting, and orders tied to a port call and a delivery window.

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Structured RFQ inbox

Enquiries arrive as structured requests tied to line items and a port call, no digging through email threads to work out exactly what a vessel needs.

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Quote against your own catalogue

Price line by line against the exact your own catalogue codes the buyer requisitioned, so the quote maps to the request with no ambiguity.

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Order management

Turn accepted quotes into orders, track what has been picked, consolidated and delivered, and keep the paperwork attached to the order.

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Port & delivery coordination

Work to the vessel's next port call and delivery window, and keep buyer, agent and crew on the same schedule.

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Reusable pricing & history

Pull pricing from previous orders so repeat enquiries quote in minutes, and keep a clean history of what you supplied to which vessel.

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New buyers, new ports

Keep every existing customer and get in front of buyers sourcing in ports where they have no regular chandler.

Where ship chandler software earns its keep

Marine supplies & stores

Quote deck, engine and cabin stores against catalogue codes, and fulfil orders without the back and forth over what each line actually is.

Provisioning & fresh stores

Handle provisions and fresh supplies against a clear delivery window, so time critical orders reach the vessel before she sails.

Spares & technical items

Match technical spares to the exact part the vessel requisitioned, and keep certificates and documents on the order.

Multi port & agency supply

Coordinate supply across ports and agents from one place, with every enquiry, quote and delivery in a single record.

What changes when chandling runs on Tidal

Ship chandler software, answered

What is ship chandler software?
It is a platform that helps ship chandlers and marine suppliers receive requests for quotation, price line items against your own catalogues, and manage orders and deliveries to vessels in port. Tidal replaces email and PDF quotes with a structured workflow, so chandlers spend less time re keying enquiries and more time fulfilling orders.
How does Tidal help ship chandlers quote faster?
Enquiries arrive as structured RFQs tied to your own catalogue, so every line is unambiguous. Chandlers quote price, availability and lead time line by line, reuse pricing from previous orders, and send the quote back into the same system the buyer used to ask, cutting the clarification emails that slow marine supply down.
Does ship chandling software use your own catalogue?
Yes. Tidal is built around your own catalogue coding so buyers and chandlers describe the same item the same way. Chandlers quote against the exact catalogue line the buyer requisitioned, which reduces wrong item deliveries and disputes over what was ordered.
Can chandlers keep their existing buyers?
Yes. Chandlers keep every existing customer relationship and simply receive and fulfil their enquiries through Tidal. Being on the platform also puts a chandler in front of buyers sourcing in ports where they have no regular supplier, which is a route to new business.

Win and fulfil more chandling business

Give your desk a structured way to receive RFQs, quote against your own catalogue, and manage orders to delivery, live in about a week.

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Explore the rest of the platform

Comparing your options? See how Tidal stacks up in our guide to the best ship chandler software in 2026, or compare Tidal directly with ShipServ, Seaborn and Supply Logic.

New to the terminology? See our maritime glossary on the ship chandler role, provisions vs stores vs spares, bonded stores and the full glossary.

Book a demo

See Tidal turn a real RFQ into a quote in 30 minutes

Leave your work email and the port or company you buy for. We will set up a live demo on your own RFQs, no slideware. Live in about a week.

  • ✓ Quotes back in under 30 minutes
  • ✓ Your own catalogue matching at over 90% first pass
  • ✓ No spam, a reply within one business day
Prefer the full form? Book a demo →