Middle East · Salalah
Tidal automates the entire RFQ workflow for ship chandlers and suppliers serving vessels at Salalah. Email to quote in under 30 minutes, no manual entry, no missed margins.
The Market
Salalah, on the Arabian Sea coast of southern Oman, is a major container transshipment hub sitting directly on the main Asia-Europe shipping lane. Because it lies outside the Persian Gulf, vessels can call without transiting the Strait of Hormuz, which makes it a strategic stop for bunkering, stores and provisions on Indian Ocean routes. High call volumes mean chandlers here compete hard on how quickly they respond to each RFQ.
70%
faster RFQ turnaround from day one
$100K+
labor cost recovered per year
1 week
to go live, no IT team needed
The Platform
Tidal is an AI-native RFQ automation platform built specifically for ship chandlers. It automates the full RFQ-to-profit cycle, from email inbox through quote generation, confirmed orders, purchase orders, vendor invoice reconciliation, and P&L reporting. Designed for high-volume chandling where a single RFQ can carry 800+ line items and night and weekend arrivals are routine, Tidal responds to every RFQ, even the 2am vessel arrival, before your competitor's team reaches the office.
AI RFQ Extraction
Reads incoming RFQs from email, PDF, Excel, or plain text, and extracts every line item automatically. No manual copy-paste.
IMPA / ISSA Matching
Matches items to catalogue codes at 90%+ accuracy. Handles 800+ line item RFQs in under 30 minutes, the same time manual teams spend reading the email.
Margin Protection
Your pricing rules and client-specific tiers are applied automatically. Zero pricing errors since go-live across all Tidal customers.
Full P&L Visibility
Confirmed orders, PO generation, vendor invoice reconciliation, and profit reporting per RFQ and per vessel. Complete financial visibility at the transaction level.
Port Context
The Port of Salalah handles container transshipment, bunkering and ship supply on the Arabian Sea, on the east-west lane between Asia and Europe. Primary vessel types include container ships, tankers and bulk carriers. Its position outside the Strait of Hormuz makes it a key call for vessels routing around the Gulf, and competition among ship chandlers and suppliers turns on the speed and accuracy of quoting.
Arabian Sea
on the main east-west lane
No Hormuz
outside the Gulf
<30m
Tidal quote time
Customer Story
How a Singapore-Based Ship Chandler Cut RFQ Response Time From 36 Hours to Under 3
Read the case studyFAQ
Explore More
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