Middle East · UAE
Tidal automates the entire RFQ workflow for ship chandlers operating at Port of Jebel Ali. Email to quote in under 30 minutes — no manual entry, no missed margins.
The Market
the Middle East's dominant shipping gateway — Jebel Ali handles over 14 million TEUs annually, with chandlers managing complex multi-currency RFQs for tankers and bulk carriers. Ship chandlers who respond first win the order — and Tidal makes that chandler you.
70%
faster RFQ turnaround from day one
$100K+
labor cost recovered per year
1 week
to go live — no IT team needed
The Platform
Tidal is an AI-native RFQ automation platform built specifically for ship chandlers. It automates the full RFQ-to-profit cycle — from email inbox through quote generation, confirmed orders, purchase orders, vendor invoice reconciliation, and P&L reporting. Designed for multi-currency, high-complexity chandling environments common across the Gulf. Tidal applies client-specific pricing tiers and currency handling automatically — whether you're quoting a VLCC tanker from a UAE operator or a feeder vessel from a South Asian fleet..
AI RFQ Extraction
Reads incoming RFQs from email — PDF, Excel, or plain text — and extracts every line item automatically. No manual copy-paste.
IMPA / ISSA Matching
Matches items to catalogue codes at 90%+ accuracy. Handles 800+ line item RFQs in under 30 minutes — the same time manual teams spend reading the email.
Margin Protection
Your pricing rules and client-specific tiers are applied automatically. Zero pricing errors since go-live across all Tidal customers.
Full P&L Visibility
Confirmed orders, PO generation, vendor invoice reconciliation, and profit reporting per RFQ and per vessel. Complete financial visibility at the transaction level.
Port Context
Port of Jebel Ali is the Middle East's largest and busiest port, ranked among the world's top 10, handling 14+ million TEU annually and 25,000+ vessel calls per year. Primary vessel types: tankers, container ships, bulk carriers, RoRo vessels, and LNG carriers. Jebel Ali is the anchor port for Gulf trade routes, serving vessels transiting the Strait of Hormuz and connecting the Indian subcontinent, East Africa, and European markets. Dubai ship chandlers manage complex multi-currency RFQs, often quoting simultaneously in USD, AED, and EUR for the same vessel call.
14+
TEU annually
25,000+
vessel calls/year
<30m
Tidal quote time
FAQ
Ready to automate RFQs in Dubai?
Book a live demo. We'll use a real RFQ from your Port of Jebel Ali operation.
Book a Free Demo