Asia Pacific · India

Ship Chandler Software for
Mumbai

Ship chandlers at Jawaharlal Nehru Port use Tidal to turn RFQ emails into priced quotes in under 30 minutes, matched to their own catalogue and margin rules. Send us one real RFQ and we will quote it with you on a 30 minute call.

Built for ship chandlers and marine suppliers who quote vessels calling at Mumbai
One AI-native ERP for RFQs, quotes, purchase orders, invoices and stock, matched to your own catalogue and margin rules
You approve every line before the quote goes out. Live in about a week, no IT team needed

See how it works Is Tidal right for you?

Get a live demo on one of your own RFQs

Leave your work email and company. We reply within one business day to set up 30 minutes, then quote a real RFQ from Mumbai with you.

Looking for a ship chandler in Mumbai, or selling to us? Read this first.

Is this for you?

Software for the chandlers who supply Mumbai, not a chandler

Tidal is quoting software. Ship chandlers and marine suppliers use it to answer buyer RFQs faster. We do not supply vessels ourselves.

A good fit if you

Run a chandlery or marine supply business serving vessels at Mumbai
Retype buyer RFQs into spreadsheets or your ERP before you can price them
Lose orders because a faster supplier answered first
Want consistent prices and margins on every quote, whoever prepares it

Not the right page if you

Need provisions or stores delivered to a vessel. Tidal does not supply ships, please contact a local chandler or your ship agent.
Want to sell products or services to Tidal. The demo form is for chandlers and suppliers looking at the software.
Are looking for a job. Please see the Agility careers page.

How it works

From buyer RFQ to priced quote, on your own catalogue

What changes for a Mumbai chandler on the first day with Tidal.

1
RFQ arrives
By email, PDF, Excel or a portal export. Tidal reads every line, including vague descriptions and missing codes.
2
Lines matched
Each line is matched to your own catalogue and item codes, with unclear lines flagged for your team.
3
Priced your way
Your supplier prices, client tiers and margin rules are applied. You review and approve every line.
4
Quote goes out
Send the quote, turn it into a sales order, then check supplier invoices against it when they arrive.

See it working

A real quote, priced line by line

Quote Desk

Turns buyer RFQs into priced quotes and sales orders from your own catalogue and supplier prices.

See Quote Desk

Invoice Capture

Reads supplier invoices from a photo or PDF and checks them against the order before they reach your accounts.

See Invoice Capture

Meet us at IMPA Singapore

Stand SUZ 4, Suntec, 24 to 25 November 2026. Bring an RFQ and see it priced.

Plan your visit

Gateway of India on the Mumbai waterfront — Photo: Nicolas Vollmer (CC BY 2.0)

Mumbai and Nhava Sheva

India's commercial capital, with two major ports and many of the country's ship managers

Mumbai is India's financial and commercial capital, and shipping runs through its history. Mumbai Port on the eastern waterfront handles tankers, bulk and general cargo, while Jawaharlal Nehru Port at Nhava Sheva, across the harbour, is one of India's busiest container ports. The city is also home to many ship managers, crewing agencies and maritime training institutes, so a great deal of Indian shipping is run from its offices.

For a ship supplier in Mumbai, competition is close and margins are thin. Ships call at Mumbai Port, JNPT and the anchorage, and many are managed from offices in the same city, so buyers can compare several local quotes within hours. Customs procedures for ship stores and bonded supplies need care. A chandler who prices quickly, with every line right, and keeps margins under control has a real edge.

Time zone: IST, UTC+5:30
Business languages: English, Hindi and Marathi
Working week: Monday to Friday, with many firms also open on Saturday
TEU a year: 6M+
vessel calls/year: 4,000+

Business culture

Relationships and trust matter in Mumbai, and many suppliers have dealt with the same managers for years. English is the main language of business, with Hindi and Marathi used daily. Negotiation on price is normal and expected. WhatsApp is the main channel for quick orders and photos of items. Diwali, Ganesh Chaturthi and Holi change working hours, and the monsoon from June to September affects port operations.

Port and maritime heritage

Mumbai grew from seven islands that Portugal handed to England in 1661 as part of Catherine of Braganza's dowry, and the East India Company developed the harbour. The cotton trade and the opening of the Suez Canal in 1869 made Bombay India's leading port. The Bombay Port Trust was set up in 1873, and Jawaharlal Nehru Port opened at Nhava Sheva in 1989.

Local market

Container ships at JNPT, tankers at Jawahar Dweep and the offshore fleet serving the Mumbai High oil field all drive demand, alongside bulk carriers, coastal ships and the many fleets managed from the city. Buyers expect competitive pricing, quick quotes on long lists, proper bonded supply paperwork and suppliers who can reach both ports and the anchorage at short notice.

Working with us from Mumbai

We start with a remote 30 minute demo on one of your own RFQs. Most chandlers are live in about a week, on their own catalogue and margin rules, and no IT team is needed. Because our team works on India time, we share your full working day. Questions are answered during your own office hours, with no time zone gap to manage.

FAQ

Common questions from Mumbai ship chandlers

How does Tidal help Mumbai ship chandlers handle growing vessel call volumes?

Mumbai's port complex handles growing container volumes year on year as India's trade with Asia, Europe, and the Middle East expands. For ship chandlers, this means more RFQs arriving more frequently, and more competition for each order. Tidal automates the processing bottleneck: every incoming RFQ is extracted, matched to your own catalogue at 90%+ accuracy, and quoted in under 30 minutes without manual intervention. Your team's capacity is no longer the limiting factor on how many RFQs you can respond to. Mumbai chandlers using Tidal have recovered $100K+ in annual labor costs while increasing their quote throughput significantly.

Does Tidal work with the Indian coastal shipping RFQ formats at Mumbai?

Yes. Indian coastal shipping vessels often submit RFQs in non standard formats, plain text emails, informal WhatsApp forwarded lists converted to email, or PDFs with mixed English and transliterated Hindi item names. Tidal's extraction engine handles all of these. The AI processes the document structure, extracts individual line items regardless of how they're formatted, and maps them to your own catalogue based on semantic matching. Items that cannot be matched automatically are flagged for your team rather than guessed, ensuring accuracy even for non standard coastal vessel RFQs.

How quickly can a Mumbai ship chandler deploy Tidal?

Mumbai ship chandlers are typically live within one week of kickoff. The deployment process covers three areas: connecting to your existing Outlook or Gmail inbox, uploading and mapping your product catalogue to your own catalogue, and configuring your margin rules and client pricing tiers. No IT infrastructure changes are required. Your existing email setup stays the same, Tidal reads incoming RFQs automatically once connected. Most Mumbai customers process their first automated quote within 48 hours of starting onboarding, well ahead of the formal one week go live target.

Ship Chandler Software forMumbai