Results

Real results from ship chandlers & maritime distributors

Numbers verified by customers live on Tidal. No projections, no estimates.

0%
Faster quoting
vs. manual Excel workflow
$0K+
Average annual labor
cost recovered
0
Pricing errors
since go-live
0 week
Average time
to deployment

"Before Tidal, a large RFQ would take our team 2–3 days. Now it's done in under an hour."

JM
James M.
Operations Director, United Ship Chandlers

The Difference

What changes when you deploy Tidal

The same team. The same inbox. A completely different outcome.

Without Tidal
With Tidal
2-3 days to quote a large RFQ
Quotes out in under 30 minutes
Manual copy-paste across 800+ line items
847+ line items processed automatically
IMPA/ISSA codes looked up by hand
IMPA/ISSA matched at 90%+ accuracy
Night and weekend RFQs go unanswered
24/7 automated processing, no backlog
Pricing errors slip through on large orders
Zero pricing errors since go-live
Deals lost to competitors who quote faster
Faster response wins more deals
No visibility into margins per RFQ
Full P&L visibility per RFQ and per vessel

Why the numbers hold

How Tidal delivers these results

The gains look similar across every ship chandler and fleet operator on Tidal because the workflow is the same. An email RFQ, often 800 or more unstructured line items, is read the moment it lands, around the clock. Tidal's AI parses every line, quantity and specification and matches items to IMPA and ISSA codes at 90 percent or better accuracy on the first pass. Live vendor pricing is applied against your master catalogue, your margin rules are enforced automatically, and a professional, margin-protected quote goes back out in under 30 minutes. The same quote used to take 2 to 3 days by hand.

Because nothing is retyped, large orders stop leaking margin to copy-and-paste mistakes, and Tidal customers report zero pricing errors since go-live. Most teams are live within one week with no ERP project required, and Tidal starts from 2,500 US dollars per month with no per-RFQ fees or volume caps, a cost most customers recover in labour savings within the first 30 days. See the full breakdown on the pricing page or the step-by-step how it works walkthrough.

Results by scenario

Verified outcomes from real deployments

Each result below is documented in full in the linked case study.

36h → under 3h A Singapore ship chandler cut RFQ response time from 36 hours to under 3, and handled 40% more RFQs without hiring. +60% volume A Cape Town ship chandler absorbed a 60% surge in port-call volume without proportional cost growth. £180K found A tanker fleet operator brought 14 vessels' procurement onto one platform and found £180K in benchmarking savings. 6 hrs → zero A fleet manager cut time spent on substitution disputes from 6 hours a month to zero.

Read all case studies

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