Asia Pacific · Singapore

Ship Chandler Software for
Singapore

Ship chandlers at Port of Singapore use Tidal to turn RFQ emails into priced quotes in under 30 minutes, matched to their own catalogue and margin rules. Send us one real RFQ and we will quote it with you on a 30 minute call.

Built for ship chandlers and marine suppliers who quote vessels calling at Singapore
One AI-native ERP for RFQs, quotes, purchase orders, invoices and stock, matched to your own catalogue and margin rules
You approve every line before the quote goes out. Live in about a week, no IT team needed

See how it works Is Tidal right for you?

Get a live demo on one of your own RFQs

Leave your work email and company. We reply within one business day to set up 30 minutes, then quote a real RFQ from Singapore with you.

Looking for a ship chandler in Singapore, or selling to us? Read this first.

Is this for you?

Software for the chandlers who supply Singapore, not a chandler

Tidal is quoting software. Ship chandlers and marine suppliers use it to answer buyer RFQs faster. We do not supply vessels ourselves.

A good fit if you

Run a chandlery or marine supply business serving vessels at Singapore
Retype buyer RFQs into spreadsheets or your ERP before you can price them
Lose orders because a faster supplier answered first
Want consistent prices and margins on every quote, whoever prepares it

Not the right page if you

Need provisions or stores delivered to a vessel. Tidal does not supply ships, please contact a local chandler or your ship agent.
Want to sell products or services to Tidal. The demo form is for chandlers and suppliers looking at the software.
Are looking for a job. Please see the Agility careers page.

How it works

From buyer RFQ to priced quote, on your own catalogue

What changes for a Singapore chandler on the first day with Tidal.

1
RFQ arrives
By email, PDF, Excel or a portal export. Tidal reads every line, including vague descriptions and missing codes.
2
Lines matched
Each line is matched to your own catalogue and item codes, with unclear lines flagged for your team.
3
Priced your way
Your supplier prices, client tiers and margin rules are applied. You review and approve every line.
4
Quote goes out
Send the quote, turn it into a sales order, then check supplier invoices against it when they arrive.

See it working

A real quote, priced line by line

Quote Desk

Turns buyer RFQs into priced quotes and sales orders from your own catalogue and supplier prices.

See Quote Desk

Invoice Capture

Reads supplier invoices from a photo or PDF and checks them against the order before they reach your accounts.

See Invoice Capture

Meet us at IMPA Singapore

Stand SUZ 4, Suntec, 24 to 25 November 2026. Bring an RFQ and see it priced.

Plan your visit

Container ship alongside at a terminal — Photo: Unknown (CC0)

Singapore and its port

The world's busiest transshipment hub and largest bunkering port, at the tip of the Malacca Strait

Singapore sits at the southern end of the Strait of Malacca, on the main sea route between the Indian Ocean and the Pacific. It is the world's largest transshipment hub and its largest bunkering port, and its anchorages are among the busiest anywhere. Many owners, managers, traders and charterers run their Asian operations from the city, and the port is gradually moving its container terminals to Tuas.

For a ship supplier, Singapore is the most competitive market in Asia. Ships call for bunkers, crew change, stores, spares and repairs, often all at once, and many stay only hours at anchorage. Requests come from managers around the world, frequently with long lists and a short deadline. Suppliers compete on price, speed and reliability, and the one who quotes first, accurately, often wins.

Time zone: SGT, UTC+8
Business languages: English, with Mandarin, Malay and Tamil
Working week: Monday to Friday
TEU a year: 37M+
vessel calls/year: 130,000+

Business culture

Business in Singapore is efficient, rule based and usually conducted in English. People expect punctuality, clear written quotes and quick follow up, and contracts are taken seriously. Relationships matter, but performance matters more. WhatsApp and email both carry daily work. Mandarin, Malay and Tamil are also widely spoken. Chinese New Year brings the longest break, and Hari Raya, Deepavali and Christmas are public holidays.

Port and maritime heritage

Stamford Raffles founded a British trading post in 1819 and made Singapore a free port. Its position on the route to China and the opening of the Suez Canal in 1869 turned it into a major coaling and trading station. After independence in 1965 the port invested early in container handling, opening its first container terminal at Tanjong Pagar in 1972.

Local market

Every type of ship calls: container ships, tankers, bulk carriers, gas carriers, cruise ships and offshore vessels. Buyers include global managers, local owners and bunker traders. They expect licensed and compliant suppliers, sharp prices, delivery by launch to the right anchorage at the right hour and documents that satisfy port rules. Speed of quotation matters as much as price.

Working with us from Singapore

We begin with a remote 30 minute demo on one of your own RFQs, priced from your catalogue. Most chandlers are live in about a week, set up on their own catalogue and margin rules, with no IT team. Singapore is 2.5 hours ahead of India, so our day covers yours from about 11.30am to the close of business.

FAQ

Common questions from Singapore ship chandlers

How does Tidal handle high volume RFQs at Port of Singapore?

Port of Singapore ship chandlers regularly receive RFQs with 800 or more line items from container vessels, tankers, and bulk carriers calling simultaneously. Tidal's AI processes these in parallel, every line item is extracted from the incoming email, matched to your own catalogue at 90%+ accuracy, and priced according to your margin rules without any manual intervention. A quote that would take a team 2-3 days to build manually is generated in under 30 minutes. For Singapore chandlers managing dozens of concurrent RFQs across the 24/7 port schedule, this is the difference between capturing and losing the order.

Does Tidal work with Singapore's common vessel management systems?

Yes. Tidal integrates with ShipNet and Bassnet, the two most widely used maritime ERP systems among Singapore based chandlers and fleet operators. Integration is available via API or CSV export. Tidal also runs fully standalone, many Singapore customers went live using only their Outlook inbox and product catalogue, with no ERP connection at all. If your operation uses a different system, we can discuss connectivity options during onboarding. The week one go live timeline applies regardless of whether you choose standalone or integrated mode.

How quickly can a Singapore ship chandler get started with Tidal?

Most Singapore ship chandlers are processing their first automated quote within 48 hours of kickoff. The full go live, including item code mapping, margin rule configuration, and inbox integration, takes approximately one week. No IT team, no infrastructure project, and no disruption to your existing operations during the transition. Your team continues to use the same email inbox; Tidal connects to it and begins intercepting and processing incoming RFQs automatically from day one of the deployment.

Ship Chandler Software forSingapore