Middle East · Khor Fakkan
Tidal automates the entire RFQ workflow for ship chandlers and suppliers serving vessels at Khor Fakkan. Email to quote in under 30 minutes, no manual entry, no missed margins.
The Market
Khor Fakkan sits on the east coast of the UAE facing the Gulf of Oman, a natural deep-water harbour and a major container transshipment terminal. Like nearby Fujairah, its position outside the Strait of Hormuz makes it a key call for vessels that want to avoid transiting the Gulf, and it draws steady demand for bunkers, stores and spares. Chandlers serving Khor Fakkan compete on how fast they can quote a vessel that is only in port for hours.
70%
faster RFQ turnaround from day one
$100K+
labor cost recovered per year
1 week
to go live, no IT team needed
The Platform
Tidal is an AI-native RFQ automation platform built specifically for ship chandlers. It automates the full RFQ-to-profit cycle, from email inbox through quote generation, confirmed orders, purchase orders, vendor invoice reconciliation, and P&L reporting. Designed for high-volume chandling where a single RFQ can carry 800+ line items and night and weekend arrivals are routine, Tidal responds to every RFQ, even the 2am vessel arrival, before your competitor's team reaches the office.
AI RFQ Extraction
Reads incoming RFQs from email, PDF, Excel, or plain text, and extracts every line item automatically. No manual copy-paste.
IMPA / ISSA Matching
Matches items to catalogue codes at 90%+ accuracy. Handles 800+ line item RFQs in under 30 minutes, the same time manual teams spend reading the email.
Margin Protection
Your pricing rules and client-specific tiers are applied automatically. Zero pricing errors since go-live across all Tidal customers.
Full P&L Visibility
Confirmed orders, PO generation, vendor invoice reconciliation, and profit reporting per RFQ and per vessel. Complete financial visibility at the transaction level.
Port Context
Khor Fakkan handles container transshipment and ship supply on the Gulf of Oman, backed by a deep-water harbour on the UAE east coast. Primary vessel types include container ships, tankers and bulk carriers. Sitting outside the Strait of Hormuz and beside the Fujairah bunkering anchorage, it sees intense competition among ship chandlers and suppliers, where quoting speed and accuracy decide the order.
Gulf of Oman
deep-water east coast
No Hormuz
outside the Strait
<30m
Tidal quote time
Customer Story
How a Singapore-Based Ship Chandler Cut RFQ Response Time From 36 Hours to Under 3
Read the case studyFAQ
Explore More
Ready to automate RFQs in Khor Fakkan?
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