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Two AI-native ship-chandler platforms, compared on the facts, including where each is stronger.
Seaborn Software (London, operating for roughly a decade) offers an AI cloud ERP for ship suppliers, the "Ship Supplier Assistant Software (S.A.S)," marketed as twelve modules and three AI engines. It advertises an AI RFQ Analyzer that parses PDF, Excel, Word and image files with, in its own materials, 99% extraction accuracy and up to 150 times faster than manual, plus AI pricing suggestions, warehouse management and mobile apps. Tidal is also AI-native and focused specifically on RFQ-to-quote with IMPA and ISSA code matching.
These two are the most similar in ambition of the tools on this list, so it is worth comparing them carefully and on your own RFQs.
| Tidal | Seaborn | |
|---|---|---|
| Category | AI software that turns email RFQs into margin-protected quotes | AI cloud ERP for ship suppliers (12 modules, 3 AI engines) |
| AI email-RFQ to quote | Yes, reads email RFQs and generates quotes automatically | Yes, AI RFQ Analyzer (advertised 99% extraction, up to 150x faster) |
| IMPA / ISSA code matching | IMPA and ISSA code matching, 90%+ first-pass | Advertises smart item-code matching; explicit IMPA/ISSA not publicly verified |
| Automated margin-protected quoting | Yes, margin rules enforced automatically on every quote | AI pricing suggestions and one-click quotation; margin-rule enforcement not publicly detailed |
| Scope | Focused RFQ-to-quote; integrates with ShipNet and Bassnet | Broad ERP: procurement, warehouse, mobile, invoicing |
| Pricing | From $2,500/month, publicly listed, no per-RFQ fees or volume caps | Not publicly disclosed |
| Maturity | Newer, focused platform | Operating roughly a decade, London |
| Best for | Chandlers wanting focused RFQ-to-quote with IMPA/ISSA matching and clear pricing | Chandlers wanting a broad all-in-one AI ERP with warehouse and mobile |
Competitor details reflect publicly available information at the time of writing; "Not publicly disclosed" means the vendor does not publish that detail. Nothing here is a guess.
Seaborn will appeal to chandlers who want one broad AI ERP covering RFQ, procurement, warehouse management and mobile operations in a single suite of modules.
Tidal will appeal to chandlers who want a focused RFQ-to-quote engine with explicit IMPA and ISSA code matching, transparent published pricing, and the option to integrate with ShipNet or Bassnet rather than adopt a full ERP.
Both Tidal and Seaborn are AI-native and make strong performance claims. We have not independently tested Seaborn's advertised 99% extraction or 150x speed figures, nor should Tidal's own figures be taken on faith, so the fair thing is to run the same real RFQs through both in a demo. Seaborn advertises a broader module set (warehouse, mobile) than Tidal; Tidal states explicit IMPA and ISSA matching and publishes its pricing, where Seaborn does neither publicly. Tidal is also a newer company with SOC 2 Type II in progress.
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