Europe · Gibraltar

Ship Chandler Software for
Gibraltar

Ship chandlers serving Gibraltar use Tidal to turn RFQ emails into priced quotes in under 30 minutes, matched to their own catalogue and margin rules. Send us one real RFQ and we will quote it with you on a 30 minute call.

  • Built for ship chandlers and marine suppliers who quote vessels calling at Gibraltar
  • One AI-native ERP for RFQs, quotes, purchase orders, invoices and stock, matched to your own catalogue and margin rules
  • You approve every line before the quote goes out. Live in about a week, no IT team needed

Get a live demo on one of your own RFQs

Leave your work email and company. We reply within one business day to set up 30 minutes, then quote a real RFQ from Gibraltar with you.

Looking for a ship chandler in Gibraltar, or selling to us? Read this first.

Software for the chandlers who supply Gibraltar, not a chandler

Tidal is quoting software. Ship chandlers and marine suppliers use it to answer buyer RFQs faster. We do not supply vessels ourselves.

A good fit if you

  • Run a chandlery or marine supply business serving vessels at Gibraltar
  • Retype buyer RFQs into spreadsheets or your ERP before you can price them
  • Lose orders because a faster supplier answered first
  • Want consistent prices and margins on every quote, whoever prepares it

Not the right page if you

  • Need provisions or stores delivered to a vessel. Tidal does not supply ships, please contact a local chandler or your ship agent.
  • Want to sell products or services to Tidal. The demo form is for chandlers and suppliers looking at the software.
  • Are looking for a job. Please see the Agility careers page.

From buyer RFQ to priced quote, on your own catalogue

What changes for a Gibraltar chandler on the first day with Tidal.

  1. 1

    RFQ arrives

    By email, PDF, Excel or a portal export. Tidal reads every line, including vague descriptions and missing codes.

  2. 2

    Lines matched

    Each line is matched to your own catalogue and item codes, with unclear lines flagged for your team.

  3. 3

    Priced your way

    Your supplier prices, client tiers and margin rules are applied. You review and approve every line.

  4. 4

    Quote goes out

    Send the quote, turn it into a sales order, then check supplier invoices against it when they arrive.

A real quote, priced line by line

Quote Desk showing a generated quote with each line priced from the catalogue
Quote Desk: each RFQ line matched to the catalogue and priced, ready for your approval.

Quote Desk

Turns buyer RFQs into priced quotes and sales orders from your own catalogue and supplier prices.

See Quote Desk

Invoice Capture

Reads supplier invoices from a photo or PDF and checks them against the order before they reach your accounts.

See Invoice Capture

Meet us at IMPA Singapore

Stand SUZ 4, Suntec, 24 to 25 November 2026. Bring an RFQ and see it priced.

Plan your visit

How a Singapore Based Ship Chandler Cut RFQ Response Time From 36 Hours to Under 3

Read the case study
Port of Gibraltar
Photo: bvi4092 (CC BY 2.0)

A British territory at the mouth of the Mediterranean where ships stop for fuel and stores

Gibraltar is a small British territory on a rock at the southern tip of Spain, overlooking the Strait between Europe and Africa. Thousands of ships pass it every year, and many stop in the bay to take bunkers, stores and crew. The port is one of the largest bunkering ports in the Mediterranean and has served the Royal Navy for more than three centuries.

For a ship supplier, Gibraltar is about short stops and fast service. Most ships anchor in the bay or off the eastern side of the Rock for a few hours, take fuel and supplies, and move on. RFQs often arrive when the ship is already close. A chandler needs to price the list quickly, confirm what can go out by launch, and have everything ready on time.

Time zone
CET, UTC+1 (UTC+2 in summer)
Business languages
English and Spanish
Working week
Monday to Friday
gateway to the Med
The Strait
major supply port
Bunkering

Business culture

English is the official language and is used for all business paperwork, but many people also speak Spanish and switch between the two. The business community is small, so reputation and relationships matter. Phone and WhatsApp are common for quick confirmations, with email for formal quotes. Gibraltar National Day on 10 September and the local bank holidays affect working days.

Port and maritime heritage

An English and Dutch fleet captured Gibraltar in 1704, and Spain ceded it to Britain in the Treaty of Utrecht in 1713. It held out through the Great Siege from 1779 to 1783. The naval dockyard served the Royal Navy through both world wars. As naval work declined, the port shifted towards bunkering, ship repair and commercial services for ships passing the Strait.

Local market

Most demand comes from ships calling for bunkers, including tankers, bulk carriers, container ships and cruise ships, plus superyachts and naval vessels. Calls are short and many deliveries go by launch. Buyers expect fast, accurate quotes, firm delivery times, and suppliers who can coordinate with bunker schedules. Customs paperwork for goods entering Gibraltar must also be correct.

Working with us from Gibraltar

Working with us from Gibraltar starts with a remote 30 minute demo on one of your own RFQs. We set Tidal up on your catalogue and margin rules with no IT team needed, and you are usually live in about a week. India is 4 hours 30 minutes ahead in winter and 3 hours 30 minutes in summer, so our day overlaps with your morning and early afternoon.

Common questions from Gibraltar ship chandlers

How does Tidal help chandlers and bunker suppliers at Gibraltar?
Vessels stopping at Gibraltar for bunkers and stores send RFQs that must be quoted before they continue through the Strait. Tidal reads each email, extracts every line item, matches it to your own catalogue at 90%+ accuracy, and prices it to your margin rules, producing in under 30 minutes a quote that would take a team days to build by hand.
Does Tidal integrate with the systems Gibraltar suppliers use?
Yes. Tidal integrates with ShipNet and Bassnet via API or CSV export, and runs fully standalone from your existing Outlook or Gmail inbox and product catalogue with no ERP connection required. The one week go live timeline applies whether you run standalone or integrated.
Is Tidal available in Gibraltar without a local office?
Yes. Tidal is remote, web delivered software for ship chandlers and suppliers serving Gibraltar, no local presence and nothing to install on site. Connect your inbox and catalogue and Tidal processes RFQs for your Gibraltar operation from day one.

Send us one RFQ from Gibraltar

We will quote it with Tidal on a 30 minute call, line by line against your own catalogue, so you can compare it with how long it takes your team today.

Book a Free Demo