Middle East · Jeddah

Ship Chandler Software for
Jeddah

Ship chandlers serving Jeddah Islamic Port on the Red Sea use Tidal to turn RFQ emails into priced quotes in under 30 minutes, matched to their own catalogue and margin rules. Send us one real RFQ and we will quote it with you on a 30 minute call.

Built for ship chandlers and marine suppliers who quote vessels calling at Jeddah
One AI-native ERP for RFQs, quotes, purchase orders, invoices and stock, matched to your own catalogue and margin rules
You approve every line before the quote goes out. Live in about a week, no IT team needed

See how it works Is Tidal right for you?

Get a live demo on one of your own RFQs

Leave your work email and company. We reply within one business day to set up 30 minutes, then quote a real RFQ from Jeddah with you.

Looking for a ship chandler in Jeddah, or selling to us? Read this first.

Is this for you?

Software for the chandlers who supply Jeddah, not a chandler

Tidal is quoting software. Ship chandlers and marine suppliers use it to answer buyer RFQs faster. We do not supply vessels ourselves.

A good fit if you

Run a chandlery or marine supply business serving vessels at Jeddah
Retype buyer RFQs into spreadsheets or your ERP before you can price them
Lose orders because a faster supplier answered first
Want consistent prices and margins on every quote, whoever prepares it

Not the right page if you

Need provisions or stores delivered to a vessel. Tidal does not supply ships, please contact a local chandler or your ship agent.
Want to sell products or services to Tidal. The demo form is for chandlers and suppliers looking at the software.
Are looking for a job. Please see the Agility careers page.

How it works

From buyer RFQ to priced quote, on your own catalogue

What changes for a Jeddah chandler on the first day with Tidal.

1
RFQ arrives
By email, PDF, Excel or a portal export. Tidal reads every line, including vague descriptions and missing codes.
2
Lines matched
Each line is matched to your own catalogue and item codes, with unclear lines flagged for your team.
3
Priced your way
Your supplier prices, client tiers and margin rules are applied. You review and approve every line.
4
Quote goes out
Send the quote, turn it into a sales order, then check supplier invoices against it when they arrive.

See it working

A real quote, priced line by line

Quote Desk

Turns buyer RFQs into priced quotes and sales orders from your own catalogue and supplier prices.

See Quote Desk

Invoice Capture

Reads supplier invoices from a photo or PDF and checks them against the order before they reach your accounts.

See Invoice Capture

Meet us at IMPA Singapore

Stand SUZ 4, Suntec, 24 to 25 November 2026. Bring an RFQ and see it priced.

Plan your visit

Cargo ship in harbour — Photo: Bernard Spragg (CC0)

Jeddah and its port

The Red Sea port of Mecca, and Saudi Arabia's busiest port for imports

Jeddah has been the port of Mecca since 647, when Caliph Uthman made it the landing place for pilgrims. For centuries most pilgrims arrived by sea, and the old town, Al Balad, was built by merchants who traded across the Red Sea. Today Jeddah Islamic Port is Saudi Arabia's busiest port and handles a large share of the country's imports by sea.

For a ship supplier, Jeddah means container ships on the Red Sea route, bulk carriers, tankers, livestock carriers and ships serving Saudi Arabia's growing economy. Since late 2023, attacks in the southern Red Sea have changed traffic patterns, but Jeddah remains important. Buyers want fast, accurate quotes and reliable delivery. A chandler who quotes quickly can win more orders from ships on short stays.

Time zone: AST, UTC+3 (no daylight saving)
Business languages: Arabic and English
Working week: Sunday to Thursday
Saudi Arabia's largest port: Red Sea
on the Europe Asia lane: Suez

Business culture

Business in Jeddah is relationship based, and trust is built over time. Arabic is the main language, and English is common in shipping. Phone calls and WhatsApp are widely used, with email for formal quotes. The working week runs Sunday to Thursday. During Ramadan working hours are shorter, and the Eid holidays and the Hajj season affect operations and decision times.

Port and maritime heritage

Jeddah was a small fishing settlement before 647, when Caliph Uthman ibn Affan made it the port for Mecca. Pilgrims and merchants arrived by sea for centuries, and coral stone houses grew up in Al Balad, which UNESCO listed in 2014. The modern Jeddah Islamic Port expanded as Saudi oil wealth drove imports in the decades after the 1970s.

Local market

Container ships dominate, along with bulk carriers, tankers, livestock carriers and ships carrying goods for Saudi Arabia's construction and consumer markets. Buyers expect quick quotes, correct items, clear delivery times and paperwork that meets Saudi customs rules. Suppliers who respond quickly and deliver reliably are far more likely to become regular suppliers.

Working with us from Jeddah

Working with us from Jeddah starts with a remote 30 minute demo on one of your own RFQs. Tidal is set up on your catalogue and margin rules with no IT team needed, and you are usually live in about a week. India is 2 hours 30 minutes ahead of Saudi Arabia, so our team overlaps with your day from about 9:00 to 16:00, Monday to Thursday.

FAQ

Common questions from Jeddah ship chandlers

How does Tidal handle RFQs for vessels calling at Jeddah?

Vessels transiting the Red Sea call at Jeddah for stores, spares and provisions on tight schedules. Tidal reads each RFQ from your inbox, extracts every line item, matches it to your own catalogue at 90%+ accuracy, and applies your pricing rules automatically, so a quote that once took a team days is generated in under 30 minutes and returned while the order is still live.

Does Tidal integrate with the systems Jeddah chandlers use?

Yes. Tidal integrates with ShipNet and Bassnet via API or CSV export, and runs fully standalone from your existing Outlook or Gmail inbox and product catalogue with no ERP connection required. The one week go live timeline applies whether you run standalone or integrated.

Is Tidal available in Jeddah without a local presence?

Yes. Tidal is remote, web delivered software for ship chandlers and suppliers serving Jeddah, no local office and nothing to install on site. You connect your inbox and catalogue, and Tidal processes RFQs for your Jeddah operation from day one.

Ship Chandler Software forJeddah