Africa · Lagos
Tidal automates the entire RFQ workflow for ship chandlers and suppliers serving vessels at Lagos. Email to quote in under 30 minutes, no manual entry, no missed margins.
The Market
Lagos is West Africa's largest commercial hub and the primary gateway to the Gulf of Guinea. The Apapa and Tin Can Island ports, together with the new Lekki Deep Sea Port, handle containers, general cargo and a large offshore oil-and-gas support sector. With heavy vessel traffic and a busy offshore industry calling for stores, spares and provisions, chandlers serving Lagos compete on how fast they can turn an RFQ into a quote.
70%
faster RFQ turnaround from day one
$100K+
labor cost recovered per year
1 week
to go live, no IT team needed
The Platform
Tidal is an AI-native RFQ automation platform built specifically for ship chandlers. It automates the full RFQ-to-profit cycle, from email inbox through quote generation, confirmed orders, purchase orders, vendor invoice reconciliation, and P&L reporting. Designed for high-volume chandling where a single RFQ can carry 800+ line items and night and weekend arrivals are routine, Tidal responds to every RFQ, even the 2am vessel arrival, before your competitor's team reaches the office.
AI RFQ Extraction
Reads incoming RFQs from email, PDF, Excel, or plain text, and extracts every line item automatically. No manual copy-paste.
IMPA / ISSA Matching
Matches items to catalogue codes at 90%+ accuracy. Handles 800+ line item RFQs in under 30 minutes, the same time manual teams spend reading the email.
Margin Protection
Your pricing rules and client-specific tiers are applied automatically. Zero pricing errors since go-live across all Tidal customers.
Full P&L Visibility
Confirmed orders, PO generation, vendor invoice reconciliation, and profit reporting per RFQ and per vessel. Complete financial visibility at the transaction level.
Port Context
Lagos handles containers, general cargo and offshore support across the Apapa, Tin Can Island and Lekki Deep Sea ports on the Gulf of Guinea. Primary vessel types include container ships, general cargo vessels, tankers and offshore support vessels. As West Africa's main gateway, it sees strong competition among ship chandlers and suppliers, where the speed and accuracy of quoting decide the order.
Gulf of Guinea
West Africa's main gateway
Lekki
new deep-sea port
<30m
Tidal quote time
Customer Story
How a Singapore-Based Ship Chandler Cut RFQ Response Time From 36 Hours to Under 3
Read the case studyFAQ
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