Americas · United States

Ship Chandler Software for
New York

Ship chandlers at Port of New York & New Jersey use Tidal to turn RFQ emails into priced quotes in under 30 minutes, matched to their own catalogue and margin rules. Send us one real RFQ and we will quote it with you on a 30 minute call.

Built for ship chandlers and marine suppliers who quote vessels calling at New York
One AI-native ERP for RFQs, quotes, purchase orders, invoices and stock, matched to your own catalogue and margin rules
You approve every line before the quote goes out. Live in about a week, no IT team needed

See how it works Is Tidal right for you?

Get a live demo on one of your own RFQs

Leave your work email and company. We reply within one business day to set up 30 minutes, then quote a real RFQ from New York with you.

Looking for a ship chandler in New York, or selling to us? Read this first.

Is this for you?

Software for the chandlers who supply New York, not a chandler

Tidal is quoting software. Ship chandlers and marine suppliers use it to answer buyer RFQs faster. We do not supply vessels ourselves.

A good fit if you

Run a chandlery or marine supply business serving vessels at New York
Retype buyer RFQs into spreadsheets or your ERP before you can price them
Lose orders because a faster supplier answered first
Want consistent prices and margins on every quote, whoever prepares it

Not the right page if you

Need provisions or stores delivered to a vessel. Tidal does not supply ships, please contact a local chandler or your ship agent.
Want to sell products or services to Tidal. The demo form is for chandlers and suppliers looking at the software.
Are looking for a job. Please see the Agility careers page.

How it works

From buyer RFQ to priced quote, on your own catalogue

What changes for a New York chandler on the first day with Tidal.

1
RFQ arrives
By email, PDF, Excel or a portal export. Tidal reads every line, including vague descriptions and missing codes.
2
Lines matched
Each line is matched to your own catalogue and item codes, with unclear lines flagged for your team.
3
Priced your way
Your supplier prices, client tiers and margin rules are applied. You review and approve every line.
4
Quote goes out
Send the quote, turn it into a sales order, then check supplier invoices against it when they arrive.

See it working

A real quote, priced line by line

Quote Desk

Turns buyer RFQs into priced quotes and sales orders from your own catalogue and supplier prices.

See Quote Desk

Invoice Capture

Reads supplier invoices from a photo or PDF and checks them against the order before they reach your accounts.

See Invoice Capture

Meet us at IMPA Singapore

Stand SUZ 4, Suntec, 24 to 25 November 2026. Bring an RFQ and see it priced.

Plan your visit

Ferry crossing New York harbour — Photo: U.S. National Archives (CC0)

New York and New Jersey

The largest port on the US East Coast, split across two states and one shared harbour

The Port of New York and New Jersey is the busiest port on the US East Coast, with container terminals at Newark, Elizabeth, Bayonne and Staten Island and cruise terminals in Manhattan, Brooklyn and Bayonne. Its harbour serves the largest consumer market in the country. Tankers, car carriers, bulk ships and tugs work alongside the container lines, and the city is home to shipping finance, insurance and law firms.

For a ship supplier, New York means distance and traffic as much as ships. Terminals are spread across two states, bridges and tunnels slow deliveries, and security rules control who reaches the berth. Calls are short and scheduled to the hour. Many requests come from managers in Europe or Asia overnight. A chandler who quotes accurately and quickly can plan the next day's deliveries before the roads fill.

Time zone: ET, UTC minus 5 (UTC minus 4 in summer)
Business languages: English
Working week: Monday to Friday
TEU a year: 9M+
vessel calls/year: 3,000+

Business culture

Business in New York is direct, fast and focused on results. People expect quick replies, clear numbers and firm commitments, and meetings are kept short. English is the business language. Email and written quotes are the record, and calls are normal for anything urgent. Relationships still matter, but a supplier is judged mainly on reliability. Thanksgiving, Christmas and the summer weeks around 4 July are the slower periods.

Port and maritime heritage

The Dutch founded New Amsterdam in the 1620s, and the English renamed it New York in 1664. The Erie Canal, opened in 1825, linked the harbour to the Great Lakes and made it America's leading port. The Port Authority was created in 1921, and in 1956 the Ideal X sailed from Port Newark with the containers that started modern container shipping.

Local market

Container lines dominate at Port Newark and Elizabeth, with tankers serving refineries and storage terminals, car carriers at Bayonne, cruise ships on the Hudson and a large fleet of tugs and barges. Buyers include overseas managers, US carriers and local operators. They expect exact delivery slots, documentation that meets US rules, competitive pricing and invoices that pass their own approval systems first time.

Working with us from New York

It starts with a remote 30 minute demo on one of your own RFQs, priced from your catalogue. You can be live in about a week on your own catalogue and margin rules, with no IT team. India is 9.5 hours ahead of New York in summer and 10.5 in winter, so our evening overlaps your morning, roughly 8am to 10am, and overnight work is ready when you arrive.

FAQ

Common questions from New York ship chandlers

How does Tidal help New York chandlers serve transatlantic vessel operators?

Vessels arriving at New York from European ports on transatlantic services typically have purchasing departments based in Europe, RFQs arrive in European time zones, often outside New York business hours. Tidal processes these automatically 24/7, generating a complete quote that is ready for your team's review when the New York office opens. The vessel operator receives your response before the ship arrives in port, rather than waiting for your team to start work the next morning. For New York chandlers competing for transatlantic provisioning contracts, this overnight response capability is a significant operational advantage.

Can Tidal handle cruise vessel provisioning RFQs at the Port of New York?

Yes. New York is a major cruise homeport for major cruise lines, and provisioning orders for cruise ships are among the most complex chandler RFQs in the industry, often exceeding 1,000 line items covering provisions, bonded stores, safety equipment, and housekeeping supplies. Tidal handles these at full scale: every line item is extracted from the provisioning order, matched against your catalogue, and priced according to your cruise line specific pricing tier. The complete quote is generated in under 30 minutes, regardless of order complexity. Tidal also learns from each provisioning order, repeat cruise line calls become faster to quote as historical data accumulates.

How does Tidal's pricing work for New York ship chandlers?

Pricing is scoped to your volume and the modules you need, so contact us for a quote. Every plan covers unlimited RFQ processing, the full Tidal platform including order management, PO generation, invoice reconciliation, and P&L reporting, plus onboarding and setup. There are no per RFQ fees or volume caps. For New York chandlers processing 50 or 500 RFQs per month, the cost is the same. Most customers recover the subscription cost in labor savings within the first 30 days of operation, a team that previously spent 40 hours per week on manual RFQ processing redirects that time to vendor relationships, client development, and business growth.

Ship Chandler Software forNew York