Asia Pacific · Tanjung Pelepas
Tidal automates the entire RFQ workflow for ship chandlers and suppliers serving vessels at Tanjung Pelepas. Email to quote in under 30 minutes, no manual entry, no missed margins.
The Market
The Port of Tanjung Pelepas (PTP) sits at the southwestern tip of Johor, where the Malacca and Singapore straits meet, right beside Singapore. It is one of the world's fastest-growing container transshipment ports and a deep-water base for the largest shipping alliances. The constant flow of large vessels calling for stores, spares and bunkers means chandlers here win by responding to an RFQ before the ship sails.
70%
faster RFQ turnaround from day one
$100K+
labor cost recovered per year
1 week
to go live, no IT team needed
The Platform
Tidal is an AI-native RFQ automation platform built specifically for ship chandlers. It automates the full RFQ-to-profit cycle, from email inbox through quote generation, confirmed orders, purchase orders, vendor invoice reconciliation, and P&L reporting. Designed for high-volume chandling where a single RFQ can carry 800+ line items and night and weekend arrivals are routine, Tidal responds to every RFQ, even the 2am vessel arrival, before your competitor's team reaches the office.
AI RFQ Extraction
Reads incoming RFQs from email, PDF, Excel, or plain text, and extracts every line item automatically. No manual copy-paste.
IMPA / ISSA Matching
Matches items to catalogue codes at 90%+ accuracy. Handles 800+ line item RFQs in under 30 minutes, the same time manual teams spend reading the email.
Margin Protection
Your pricing rules and client-specific tiers are applied automatically. Zero pricing errors since go-live across all Tidal customers.
Full P&L Visibility
Confirmed orders, PO generation, vendor invoice reconciliation, and profit reporting per RFQ and per vessel. Complete financial visibility at the transaction level.
Port Context
Tanjung Pelepas handles container transshipment on the Malacca and Singapore straits, with deep water that takes the largest vessels. Primary vessel types include large container ships, tankers and bulk carriers. Positioned on one of the world's busiest shipping corridors next to Singapore, it draws strong competition among ship chandlers and suppliers, where fast, accurate quoting decides who wins the order.
Malacca Strait
beside Singapore
Deep-water
alliance transshipment hub
<30m
Tidal quote time
Customer Story
How a Singapore-Based Ship Chandler Cut RFQ Response Time From 36 Hours to Under 3
Read the case studyFAQ
Explore More
Ready to automate RFQs in Tanjung Pelepas?
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