From inbox to quote in 4 steps

Keep getting RFQs by email the way you do now. Tidal reads every line, matches it to your catalogue, applies your prices and margins, and hands you a quote to check and send, usually in under 30 minutes.

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Watch Tidal in action

The 4 steps below, end to end, on a real RFQ, from the inbox to a margin protected quote in under 30 minutes.

Step 01

Email Arrives

A customer sends an RFQ to your inbox, often 800+ unstructured line items, attachments in every format imaginable. Tidal reads it the moment it lands, around the clock.

  • Connects directly to Outlook and Gmail, no forwarding rules
  • Processes RFQs 24/7, including nights and weekends
  • Handles attachments: PDFs, Excel, Word, plain text
  • No RFQ sits unanswered while your team is offline
Container ship at sea representing incoming maritime RFQs
Port cargo operations representing AI item extraction

Step 02

AI Parses Every Item

Tidal's AI extracts every line item, quantity, and specification, including your own catalogue codes, even from messy, inconsistent formats that would take a human hours to interpret.

  • 847+ line items processed per RFQ automatically
  • item code matching to your own catalogue at 90%+ accuracy
  • Handles inconsistent formats, typos, and missing codes
  • Unmatched items flagged for manual review, nothing is lost

Step 03

Prices Matched & Margins Protected

Live vendor pricing is pulled and applied against your master catalogue. Your margin rules are applied automatically, and your team reviews the quote before it goes out.

  • Live vendor pricing pulled in real time
  • Client specific pricing tiers applied per account
  • Margin rules checked on every line
  • Full audit trail: every price decision is logged
Shipping port representing price matching and logistics
Vessel at sea representing completed quote delivery

Step 04

Quote Sent

A professional, margin protected quote lands in your customer's inbox in under 30 minutes. Done by hand, the same quote often takes a day or more.

  • Branded quote template, fully customisable
  • Quote ready for ERP export (ShipNet, Bassnet)
  • Full P&L visibility per quote and per vessel
  • Confirmed orders trigger automatic PO generation

Everything a ship chandler needs

Beyond quoting, Tidal handles the complete RFQ to profit workflow. No ERP required to get started.

Confirmed Orders

When a client confirms, the order is locked in and tracked through to fulfilment.

Purchase Order Generation

Confirmed orders automatically generate POs and route them to the relevant vendors.

Vendor Invoice Matching

Vendor invoices are ingested and matched back to orders. Historical data feeds future quote accuracy.

Master Catalogue

A centralised product catalogue maps items to your own catalogue codes with standardised pricing logic.

Client Price Lists

Configure individual pricing tiers and markup rules per client account.

Inventory Management

Track physical stock levels. Avoid over ordering or stockouts during high demand port windows.

P&L Reports

Full profit and loss reporting per RFQ and per vessel. Margin visibility at the transaction level.

User Management

Multi user access with role based permissions. Quote and document templates customisable per chandler.

Vendor & Client CRM

Centralised contact management for all supplier and buyer relationships.

Email & Portal Config

White label portal setup. Full email automation rules with SMTP/API integration.

ERP Integrations

Native integrations with ShipNet and Bassnet. CSV export available. No ERP required to go live.

AI Learning Engine

Every correction improves future match accuracy. The system gets smarter with every RFQ processed.

Book a demo

See Tidal turn a real RFQ into a quote in 30 minutes

Leave your work email and the port or company you buy for. We will set up a live demo on your own RFQs, no slideware. Live in about a week.

  • ✓ Quotes back in under 30 minutes
  • ✓ Your own catalogue matching at over 90% first pass
  • ✓ No spam, a reply within one business day
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Ready to automate your RFQ workflow?

Most customers are live in one week. No ERP required.

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