Europe · Istanbul

Ship Chandler Software for
Istanbul

Ship chandlers serving Istanbul and the Bosphorus use Tidal to turn RFQ emails into priced quotes in under 30 minutes, matched to their own catalogue and margin rules. Send us one real RFQ and we will quote it with you on a 30 minute call.

Built for ship chandlers and marine suppliers who quote vessels calling at Istanbul
One AI-native ERP for RFQs, quotes, purchase orders, invoices and stock, matched to your own catalogue and margin rules
You approve every line before the quote goes out. Live in about a week, no IT team needed

See how it works Is Tidal right for you?

Get a live demo on one of your own RFQs

Leave your work email and company. We reply within one business day to set up 30 minutes, then quote a real RFQ from Istanbul with you.

Looking for a ship chandler in Istanbul, or selling to us? Read this first.

Is this for you?

Software for the chandlers who supply Istanbul, not a chandler

Tidal is quoting software. Ship chandlers and marine suppliers use it to answer buyer RFQs faster. We do not supply vessels ourselves.

A good fit if you

Run a chandlery or marine supply business serving vessels at Istanbul
Retype buyer RFQs into spreadsheets or your ERP before you can price them
Lose orders because a faster supplier answered first
Want consistent prices and margins on every quote, whoever prepares it

Not the right page if you

Need provisions or stores delivered to a vessel. Tidal does not supply ships, please contact a local chandler or your ship agent.
Want to sell products or services to Tidal. The demo form is for chandlers and suppliers looking at the software.
Are looking for a job. Please see the Agility careers page.

How it works

From buyer RFQ to priced quote, on your own catalogue

What changes for a Istanbul chandler on the first day with Tidal.

1
RFQ arrives
By email, PDF, Excel or a portal export. Tidal reads every line, including vague descriptions and missing codes.
2
Lines matched
Each line is matched to your own catalogue and item codes, with unclear lines flagged for your team.
3
Priced your way
Your supplier prices, client tiers and margin rules are applied. You review and approve every line.
4
Quote goes out
Send the quote, turn it into a sales order, then check supplier invoices against it when they arrive.

See it working

A real quote, priced line by line

Quote Desk

Turns buyer RFQs into priced quotes and sales orders from your own catalogue and supplier prices.

See Quote Desk

Invoice Capture

Reads supplier invoices from a photo or PDF and checks them against the order before they reach your accounts.

See Invoice Capture

Meet us at IMPA Singapore

Stand SUZ 4, Suntec, 24 to 25 November 2026. Bring an RFQ and see it priced.

Plan your visit

Port of Istanbul — Photo: Harold Litwiler, Poppy (CC BY 2.0)

Istanbul and its ports

A city on the Bosphorus where ships between the Black Sea and the Mediterranean take stores

Istanbul straddles the Bosphorus, the narrow strait that links the Black Sea with the Sea of Marmara and, through the Dardanelles, the Mediterranean. Every ship trading to or from Black Sea ports passes through the city. Istanbul also has large container ports at Ambarli, shipyards at Tuzla and many Turkish shipowners and managers. The Montreux Convention of 1936 still governs passage through the straits.

For a ship supplier, Istanbul means ships transiting the Bosphorus or waiting at anchor, container ships at Ambarli, ships in repair at Tuzla, and owners in the city buying for their fleets. Many orders are for ships at anchor and go out by launch. Buyers want fast quotes, firm delivery slots and accurate items. A chandler who quotes quickly can win orders from passing ships.

Time zone: TRT, UTC+3 all year
Business languages: Turkish and English
Working week: Monday to Friday
Black Sea Med passage: Bosphorus
Europe and Asia: Crossroads

Business culture

Business in Istanbul is relationship based, and personal trust matters. Turkish is the main language of deals, and English is common in shipping. Phone calls and WhatsApp are widely used for quick confirmations, with email for formal quotes. Ramazan Bayrami and Kurban Bayrami, the two Eid holidays, can close offices for several days, and Ramadan itself can change the rhythm of the working day.

Port and maritime heritage

Greek colonists founded Byzantium in the 7th century BC. Constantine made it his capital in 330, and the Ottomans took it in 1453. For centuries the Golden Horn held the imperial shipyard. The Montreux Convention of 1936 confirmed free passage for merchant ships through the straits. In recent decades port activity moved to Ambarli, and shipbuilding moved to Tuzla on the Asian side.

Local market

Ships transiting the Bosphorus, container ships at Ambarli, ships in repair at Tuzla and Turkish owned vessels make up most of the demand. Buyers expect fast quotes, launch delivery to the anchorage, competitive prices and correct paperwork. Many ship managers in Istanbul compare several suppliers on each RFQ, so speed and accuracy decide who gets the order.

Working with us from Istanbul

Working with us from Istanbul starts with a remote 30 minute demo on one of your own RFQs. Tidal is set up on your catalogue and margin rules with no IT team needed, and you are usually live in about a week. India is 2 hours 30 minutes ahead of Turkey, so our team overlaps with your day from about 9:00 to 16:00 Istanbul time.

FAQ

Common questions from Istanbul ship chandlers

How does Tidal help chandlers serving Bosphorus traffic at Istanbul?

Vessels transiting the Bosphorus often provision at Istanbul on tight timings. Tidal reads each RFQ from your inbox, extracts every line item, matches it to your own catalogue at 90%+ accuracy, and applies your pricing rules automatically, so a quote that once took days is produced in under 30 minutes and returned while the vessel is still in transit range.

Does Tidal integrate with the systems Istanbul chandlers use?

Yes. Tidal integrates with ShipNet and Bassnet via API or CSV export, and runs fully standalone from your existing Outlook or Gmail inbox and product catalogue with no ERP connection required. The one week go live timeline applies whether you run standalone or integrated.

Is Tidal available to Istanbul chandlers without a local office?

Yes. Tidal is remote, web delivered software for ship chandlers and suppliers serving Istanbul, no local presence and nothing to install on site. Connect your inbox and catalogue and Tidal processes RFQs for your Istanbul operation from day one.

Ship Chandler Software forIstanbul