Asia Pacific · Ho Chi Minh City

Ship Chandler Software for
Ho Chi Minh City

Ship chandlers serving Ho Chi Minh City use Tidal to turn RFQ emails into priced quotes in under 30 minutes, matched to their own catalogue and margin rules. Send us one real RFQ and we will quote it with you on a 30 minute call.

  • Built for ship chandlers and marine suppliers who quote vessels calling at Ho Chi Minh City
  • One AI-native ERP for RFQs, quotes, purchase orders, invoices and stock, matched to your own catalogue and margin rules
  • You approve every line before the quote goes out. Live in about a week, no IT team needed
See how it works Is Tidal right for you?

Get a live demo on one of your own RFQs

Leave your work email and company. We reply within one business day to set up 30 minutes, then quote a real RFQ from Ho Chi Minh City with you.

Looking for a ship chandler in Ho Chi Minh City, or selling to us? Read this first.

Is this for you?

Software for the chandlers who supply Ho Chi Minh City, not a chandler

Tidal is quoting software. Ship chandlers and marine suppliers use it to answer buyer RFQs faster. We do not supply vessels ourselves.

A good fit if you

  • Run a chandlery or marine supply business serving vessels at Ho Chi Minh City
  • Retype buyer RFQs into spreadsheets or your ERP before you can price them
  • Lose orders because a faster supplier answered first
  • Want consistent prices and margins on every quote, whoever prepares it

Not the right page if you

  • Need provisions or stores delivered to a vessel. Tidal does not supply ships, please contact a local chandler or your ship agent.
  • Want to sell products or services to Tidal. The demo form is for chandlers and suppliers looking at the software.
  • Are looking for a job. Please see the Agility careers page.

How it works

From buyer RFQ to priced quote, on your own catalogue

What changes for a Ho Chi Minh City chandler on the first day with Tidal.

  1. 1

    RFQ arrives

    By email, PDF, Excel or a portal export. Tidal reads every line, including vague descriptions and missing codes.

  2. 2

    Lines matched

    Each line is matched to your own catalogue and item codes, with unclear lines flagged for your team.

  3. 3

    Priced your way

    Your supplier prices, client tiers and margin rules are applied. You review and approve every line.

  4. 4

    Quote goes out

    Send the quote, turn it into a sales order, then check supplier invoices against it when they arrive.

See it working

A real quote, priced line by line

Quote Desk showing a generated quote with each line priced from the catalogue
Quote Desk: each RFQ line matched to the catalogue and priced, ready for your approval.

Quote Desk

Turns buyer RFQs into priced quotes and sales orders from your own catalogue and supplier prices.

See Quote Desk

Invoice Capture

Reads supplier invoices from a photo or PDF and checks them against the order before they reach your accounts.

See Invoice Capture

Meet us at IMPA Singapore

Stand SUZ 4, Suntec, 24 to 25 November 2026. Bring an RFQ and see it priced.

Plan your visit

Customer Story

How a Singapore Based Ship Chandler Cut RFQ Response Time From 36 Hours to Under 3

Read the case study
Historic photo of a landing ship at the Port of Saigon
Photo: Tommy Japan 79 (CC BY 2.0)

Ho Chi Minh City and its ports

Vietnam's commercial capital, with river terminals in the city and deep water at Cai Mep

Ho Chi Minh City, still widely called Saigon, is Vietnam's largest city and commercial centre. Its ports range from river terminals on the Saigon River and at Cat Lai to the deep water Cai Mep Thi Vai cluster, which became part of the city when Ba Ria Vung Tau province merged into it in 2025. Together they handle a large share of Vietnam's container trade.

For a ship supplier, the city offers feeder ships on the river, large container ships at Cai Mep calling direct from Europe and America, tankers, bulk carriers and Vietnamese owned vessels. Distances between terminals are long, so delivery planning matters. Buyers want quick, accurate quotes and clear delivery times. A chandler who can handle RFQs from several terminals at once has an advantage.

Time zone
ICT, UTC+7 (no daylight saving)
Business languages
Vietnamese and English
Working week
Monday to Friday, with many firms also open Saturday morning
deep water river gateway
Cai Mep
fast growing cluster
Trans Pacific

Business culture

Business relationships are built over time, often through introductions and face to face meetings. Vietnamese is the main language of deals, and English is used with international lines and agents. Zalo and phone calls are common for daily contact, with email for formal quotes. Tet, the lunar new year, closes most offices for a week or more, so planning around it is essential.

Port and maritime heritage

French forces captured Saigon in 1859 and built up the port as the hub of their colony. The Nha Rong wharf, built in the 1860s, is where the young Ho Chi Minh left Vietnam on a French ship in 1911. The city took his name in 1976. In recent decades port activity has moved downriver to Cat Lai and to the deep water terminals at Cai Mep.

Local market

Container ships dominate, from river feeders to large mainline vessels at Cai Mep, alongside bulk carriers, tankers and Vietnamese owned coastal ships. Buyers expect competitive prices, delivery that fits terminal schedules across a wide area, and quotes in the format they ask for. Correct invoices for customs and tax are important, and suppliers who reply quickly tend to win repeat orders.

Working with us from Ho Chi Minh City

Working with us from Ho Chi Minh City starts with a remote 30 minute demo on one of your own RFQs. Tidal is set up on your catalogue and margin rules with no IT team needed, and you are usually live in about a week. Vietnam is 90 minutes ahead of India, so our working day overlaps with yours from about 11:00 to 17:00 local time.

FAQ

Common questions from Ho Chi Minh City ship chandlers

How does Tidal help ship chandlers in Ho Chi Minh City?
Ship chandlers in Ho Chi Minh City field RFQs for stores, spares and provisions that can run to hundreds of line items. Tidal reads each incoming email, extracts every line, matches it to your own catalogue at 90%+ accuracy, and prices it against your margin rules, turning a quote that took days into one produced in under 30 minutes. Respond first and you win the order.
Can Tidal handle ship supply and provisioning for vessels calling Ho Chi Minh City?
Yes. Tidal is built for the full ship supply workflow in Ho Chi Minh City, from provisions and bonded stores to engine spares and deck equipment. It handles RFQs with 800 or more line items, applies your client specific pricing automatically, and runs standalone from your Outlook or Gmail inbox or integrated with ShipNet and Bassnet, with go live in about one week.
Does Tidal work for maritime procurement teams in Ho Chi Minh City?
Yes. Beyond chandling, Tidal supports maritime procurement in Ho Chi Minh City with order management, PO generation, invoice reconciliation and profit and loss reporting per RFQ and per vessel. Buyers and fleet operators get one live picture of spend and margin, with nothing to install on site and no local office required.

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Send us one RFQ from Ho Chi Minh City

We will quote it with Tidal on a 30 minute call, line by line against your own catalogue, so you can compare it with how long it takes your team today.

Book a Free Demo