Europe · Italy

Ship Chandler Software for
Genoa

Ship chandlers at Port of Genoa use Tidal to turn RFQ emails into priced quotes in under 30 minutes, matched to their own catalogue and margin rules. Send us one real RFQ and we will quote it with you on a 30 minute call.

Built for ship chandlers and marine suppliers who quote vessels calling at Genoa
One AI-native ERP for RFQs, quotes, purchase orders, invoices and stock, matched to your own catalogue and margin rules
You approve every line before the quote goes out. Live in about a week, no IT team needed

See how it works Is Tidal right for you?

Get a live demo on one of your own RFQs

Leave your work email and company. We reply within one business day to set up 30 minutes, then quote a real RFQ from Genoa with you.

Looking for a ship chandler in Genoa, or selling to us? Read this first.

Is this for you?

Software for the chandlers who supply Genoa, not a chandler

Tidal is quoting software. Ship chandlers and marine suppliers use it to answer buyer RFQs faster. We do not supply vessels ourselves.

A good fit if you

Run a chandlery or marine supply business serving vessels at Genoa
Retype buyer RFQs into spreadsheets or your ERP before you can price them
Lose orders because a faster supplier answered first
Want consistent prices and margins on every quote, whoever prepares it

Not the right page if you

Need provisions or stores delivered to a vessel. Tidal does not supply ships, please contact a local chandler or your ship agent.
Want to sell products or services to Tidal. The demo form is for chandlers and suppliers looking at the software.
Are looking for a job. Please see the Agility careers page.

How it works

From buyer RFQ to priced quote, on your own catalogue

What changes for a Genoa chandler on the first day with Tidal.

1
RFQ arrives
By email, PDF, Excel or a portal export. Tidal reads every line, including vague descriptions and missing codes.
2
Lines matched
Each line is matched to your own catalogue and item codes, with unclear lines flagged for your team.
3
Priced your way
Your supplier prices, client tiers and margin rules are applied. You review and approve every line.
4
Quote goes out
Send the quote, turn it into a sales order, then check supplier invoices against it when they arrive.

See it working

A real quote, priced line by line

Quote Desk

Turns buyer RFQs into priced quotes and sales orders from your own catalogue and supplier prices.

See Quote Desk

Invoice Capture

Reads supplier invoices from a photo or PDF and checks them against the order before they reach your accounts.

See Invoice Capture

Meet us at IMPA Singapore

Stand SUZ 4, Suntec, 24 to 25 November 2026. Bring an RFQ and see it priced.

Plan your visit

Port of Genoa — Photo: martinvarsavsky (CC BY 2.0)

Genoa and its port

An old maritime republic whose port still serves ferries, cruise ships and container lines

Genoa was one of the great maritime republics of medieval Italy, with trading posts from the Black Sea to Spain. Its harbour, squeezed between mountains and the sea, stretches for many kilometres along the coast from the old port in the city centre to the container terminal at Pra'. The Lanterna lighthouse, rebuilt in 1543, still marks the entrance and remains a symbol of the city.

For a ship supplier, Genoa offers ferries to Sardinia, Corsica, Sicily and North Africa, cruise ships, container ships and a ship repair and yacht refit trade. Each has different needs: ferries and cruise ships order large volumes on tight schedules, while repair yards and yachts need technical items quickly. A chandler who can quote all of them accurately and fast keeps busy all year.

Time zone: CET, UTC+1 (UTC+2 in summer)
Business languages: Italian and English
Working week: Monday to Friday
TEU annually: 2.5+
vessel calls/year: 7,000+

Business culture

Business is done in Italian, with English used for international lines and ship managers. Relationships and personal trust are important, and many buyers prefer to talk things through by phone before confirming by email. Decisions can involve several people, so patience helps. August is the main holiday month, especially around Ferragosto on 15 August, when many offices close for a week or more.

Port and maritime heritage

Genoa's harbour dates back to antiquity, and from the 11th century it was the base of a powerful maritime republic. The Bank of Saint George, founded in 1407, was one of the first public banks in Europe. Christopher Columbus was born in the city. In 1992 the old port was redesigned by Renzo Piano for the Expo marking 500 years since Columbus's first voyage.

Local market

Ferries and cruise ships are the biggest customers, alongside container ships, tankers at the oil terminal, and yachts and ships in repair. Buyers expect suppliers to deliver large provision orders on time for departures, a cold chain for fresh food, and technical spares quickly for repair work. Clear quotes and invoices with correct VAT are essential for Italian and EU buyers.

Working with us from Genoa

Working with us from Genoa starts with a remote 30 minute demo on one of your own RFQs. Tidal is set up on your catalogue and margin rules with no IT team needed, and is usually live in about a week. India is 4 hours 30 minutes ahead in winter and 3 hours 30 minutes in summer, so your morning and early afternoon overlap with our team's working day.

FAQ

Common questions from Genoa ship chandlers

Does Tidal support Italian language RFQs for Genoa ship chandlers?

Yes. Tidal processes RFQs in Italian, English, and mixed language formats with equal accuracy. Italian vessel operators and ferry operators often submit RFQs in Italian; international container operators submit in English. Tidal's AI extraction engine handles both without requiring different workflows. Item descriptions in Italian are semantically matched to your own catalogue using multilingual processing, the chandler receives a correctly matched, priced quote regardless of the source language. The generated quote document can be formatted in Italian or English depending on your client's preference.

How does Tidal handle the RoRo and ferry vessel provisioning at Genoa?

RoRo vessels and ferries operating out of Genoa, particularly Mediterranean ferry services, generate regular, recurring provisioning RFQs on weekly or bi weekly schedules. Tidal excels at repeat customer automation: the system recognizes returning ferry operators, applies their stored pricing tier, and generates quotes faster on each subsequent call as historical pricing data accumulates. For Genoa chandlers managing weekly ferry provisioning contracts, Tidal can reduce a 4-hour manual quoting process to under 30 minutes, for every call, on every schedule, including overnight departures.

Can Tidal help Genoa chandlers expand to serve more vessels?

Yes. The primary constraint on growth for most independent ship chandlers is RFQ processing capacity, more vessels means more RFQs, which means more staff or longer response times. Tidal removes the processing bottleneck. A Genoa chandler using Tidal can respond to twice the number of RFQs without adding a single staff member to the quoting process. Growth becomes a function of your supply relationships and catalogue depth, not your team's manual processing speed. Chandlers in Tidal's customer base have absorbed 40-60% volume increases without proportional cost growth, maintaining the same margins and response times throughout.

Ship Chandler Software forGenoa