Americas · United States

Ship Chandler Software for
Miami

Ship chandlers at Port of Miami use Tidal to turn RFQ emails into priced quotes in under 30 minutes, matched to their own catalogue and margin rules. Send us one real RFQ and we will quote it with you on a 30 minute call.

Built for ship chandlers and marine suppliers who quote vessels calling at Miami
One AI-native ERP for RFQs, quotes, purchase orders, invoices and stock, matched to your own catalogue and margin rules
You approve every line before the quote goes out. Live in about a week, no IT team needed

See how it works Is Tidal right for you?

Get a live demo on one of your own RFQs

Leave your work email and company. We reply within one business day to set up 30 minutes, then quote a real RFQ from Miami with you.

Looking for a ship chandler in Miami, or selling to us? Read this first.

Is this for you?

Software for the chandlers who supply Miami, not a chandler

Tidal is quoting software. Ship chandlers and marine suppliers use it to answer buyer RFQs faster. We do not supply vessels ourselves.

A good fit if you

Run a chandlery or marine supply business serving vessels at Miami
Retype buyer RFQs into spreadsheets or your ERP before you can price them
Lose orders because a faster supplier answered first
Want consistent prices and margins on every quote, whoever prepares it

Not the right page if you

Need provisions or stores delivered to a vessel. Tidal does not supply ships, please contact a local chandler or your ship agent.
Want to sell products or services to Tidal. The demo form is for chandlers and suppliers looking at the software.
Are looking for a job. Please see the Agility careers page.

How it works

From buyer RFQ to priced quote, on your own catalogue

What changes for a Miami chandler on the first day with Tidal.

1
RFQ arrives
By email, PDF, Excel or a portal export. Tidal reads every line, including vague descriptions and missing codes.
2
Lines matched
Each line is matched to your own catalogue and item codes, with unclear lines flagged for your team.
3
Priced your way
Your supplier prices, client tiers and margin rules are applied. You review and approve every line.
4
Quote goes out
Send the quote, turn it into a sales order, then check supplier invoices against it when they arrive.

See it working

A real quote, priced line by line

Quote Desk

Turns buyer RFQs into priced quotes and sales orders from your own catalogue and supplier prices.

See Quote Desk

Invoice Capture

Reads supplier invoices from a photo or PDF and checks them against the order before they reach your accounts.

See Invoice Capture

Meet us at IMPA Singapore

Stand SUZ 4, Suntec, 24 to 25 November 2026. Bring an RFQ and see it priced.

Plan your visit

Miami and South Florida

Home of the modern cruise industry, with PortMiami and nearby ports supplying ships across the Caribbean

Miami is where the modern cruise industry grew up, and PortMiami is widely known as the cruise capital of the world. The major cruise lines run much of their business from South Florida, and several have head offices in the Miami area. PortMiami also handles containers on routes to Latin America and the Caribbean, while Port Everglades and the Port of Palm Beach are close by.

For a ship supplier, Miami is about volume and timing. A cruise ship turnaround can mean a large provisions and hotel stores order loaded in a single morning, and missing the window is not an option. Cargo ships to the Caribbean and Latin America add steady demand for deck, engine and cabin stores. Many buyers work in both English and Spanish, and quotes travel quickly between the two.

Time zone: ET, UTC minus 5 (UTC minus 4 in summer)
Business languages: English and Spanish
Working week: Monday to Friday
TEU annually: 1.2+
vessel calls/year: 4,000+

Business culture

Business in Miami is fast and fairly informal, and many firms work across the United States and Latin America at once. English and Spanish are both used in deals, often in the same conversation. Buyers expect quick responses, clear written quotes and suppliers who can handle US customs and port security rules. Phone and WhatsApp are common. Thanksgiving, Christmas and the hurricane season from June to November affect plans.

Port and maritime heritage

Miami was incorporated in 1896, soon after Henry Flagler's railway reached Biscayne Bay, and a harbour channel followed. The port grew on fruit, tourism and Caribbean trade. In the 1960s it moved from the downtown waterfront to Dodge Island, later enlarged by joining nearby islands, and Miami became the base for the ships that turned cruising into a mass market from the late 1960s.

Local market

Cruise lines dominate, with provisions, hotel stores, technical supplies and spares moving through the port every week. Container lines, roll on roll off ships and smaller cargo vessels trade to the Caribbean and Latin America. Buyers expect large orders delivered on exact schedules, food safety and import documentation in order, and invoices that match their procurement systems line by line.

Working with us from Miami

We begin with a remote 30 minute demo on one of your own RFQs, so you see a real quote built from your catalogue. Most chandlers are live in about a week on their own catalogue and margin rules, without an IT team. India is 9.5 hours ahead of Miami in summer and 10.5 in winter, so our evening overlaps your morning, roughly 8am to 10am Miami time.

FAQ

Common questions from Miami ship chandlers

How does Tidal handle Miami's large cruise vessel provisioning orders?

Cruise vessels homeporting at Miami submit provisioning orders that can exceed 1,500 line items, covering food and beverage provisions, bonded stores, safety equipment, housekeeping supplies, and spare parts. For most chandlers, building a complete, accurate quote for a full scale cruise provisioning order takes a team 1-3 days. Tidal generates it in under 30 minutes. Every line item is extracted from the provisioning PDF or Excel, matched against your catalogue, and priced according to your cruise line specific pricing tier with margin rules applied. The result is a complete, professional quote ready for your review, not a raw spreadsheet for your team to reformat.

Can Tidal process the high frequency repeat provisioning orders from Miami cruise lines?

Yes, and this is where Tidal's historical learning creates compounding value. Cruise lines operate on fixed schedules, the same vessels return to Miami on 7 day, 10 day, or 14 day rotations with very similar provisioning needs each call. Tidal recognizes repeat clients and accumulates historical pricing data with every order. By the second or third provisioning cycle, the system's match rate and pricing accuracy for that specific cruise line's vessel are higher than the already strong baseline. Quotes for repeat provisioning cycles become faster and require less manual review each time they run.

How does Tidal handle multilingual RFQs from Caribbean and Latin American operators at Miami?

Miami chandlers serve vessel operators from across the Caribbean and Latin America, and RFQs arrive in Spanish, Portuguese, English, and mixed language formats. Tidal's AI extraction engine processes all of these with equal accuracy, the semantic matching to your own catalogue is language agnostic. A provisioning order from a Colombian ferry operator written in Spanish and a container vessel RFQ from a North American shipping line written in English are both processed using the same workflow. Client specific pricing tiers, currency defaults, and quote document language preferences can be configured per account.

Ship Chandler Software forMiami