Middle East · Egypt

Ship Chandler Software for
Port Said

Ship chandlers at Port Said / Suez Canal use Tidal to turn RFQ emails into priced quotes in under 30 minutes, matched to their own catalogue and margin rules. Send us one real RFQ and we will quote it with you on a 30 minute call.

Built for ship chandlers and marine suppliers who quote vessels calling at Port Said
One AI-native ERP for RFQs, quotes, purchase orders, invoices and stock, matched to your own catalogue and margin rules
You approve every line before the quote goes out. Live in about a week, no IT team needed

See how it works Is Tidal right for you?

Get a live demo on one of your own RFQs

Leave your work email and company. We reply within one business day to set up 30 minutes, then quote a real RFQ from Port Said with you.

Looking for a ship chandler in Port Said, or selling to us? Read this first.

Is this for you?

Software for the chandlers who supply Port Said, not a chandler

Tidal is quoting software. Ship chandlers and marine suppliers use it to answer buyer RFQs faster. We do not supply vessels ourselves.

A good fit if you

Run a chandlery or marine supply business serving vessels at Port Said
Retype buyer RFQs into spreadsheets or your ERP before you can price them
Lose orders because a faster supplier answered first
Want consistent prices and margins on every quote, whoever prepares it

Not the right page if you

Need provisions or stores delivered to a vessel. Tidal does not supply ships, please contact a local chandler or your ship agent.
Want to sell products or services to Tidal. The demo form is for chandlers and suppliers looking at the software.
Are looking for a job. Please see the Agility careers page.

How it works

From buyer RFQ to priced quote, on your own catalogue

What changes for a Port Said chandler on the first day with Tidal.

1
RFQ arrives
By email, PDF, Excel or a portal export. Tidal reads every line, including vague descriptions and missing codes.
2
Lines matched
Each line is matched to your own catalogue and item codes, with unclear lines flagged for your team.
3
Priced your way
Your supplier prices, client tiers and margin rules are applied. You review and approve every line.
4
Quote goes out
Send the quote, turn it into a sales order, then check supplier invoices against it when they arrive.

See it working

A real quote, priced line by line

Quote Desk

Turns buyer RFQs into priced quotes and sales orders from your own catalogue and supplier prices.

See Quote Desk

Invoice Capture

Reads supplier invoices from a photo or PDF and checks them against the order before they reach your accounts.

See Invoice Capture

Meet us at IMPA Singapore

Stand SUZ 4, Suntec, 24 to 25 November 2026. Bring an RFQ and see it priced.

Plan your visit

Historic view of the harbour at Port Said — Photo: Rijksmuseum (CC0)

Port Said and the Suez Canal

The northern entrance to the Suez Canal, where ships take stores before or after transit

Port Said stands at the Mediterranean end of the Suez Canal, the shortest sea route between Europe and Asia. Every northbound and southbound convoy passes its waterfront. Port Fuad lies across the canal, and the container terminal at East Port Said sits within the Suez Canal Economic Zone. Tankers, container ships, bulk carriers and car carriers wait at the anchorage offshore for their turn to join a convoy.

For a ship supplier, Port Said means short windows and many ships. Vessels take provisions, water, spares and stores at anchorage or while waiting to transit, and delivery is usually by launch. Agents handle much of the communication, often for several ships at once. A chandler who can price a long list accurately within the hour, and deliver on time, keeps the agents' trust.

Time zone: EET, UTC+2 (UTC+3 in summer)
Business languages: Arabic and English
Working week: Sunday to Thursday
TEU a year: 4M+
vessel calls/year: 20,000+

Business culture

Business in Port Said rests on relationships with agents, canal officials and shipping company representatives, and personal contact matters. Arabic is used day to day, with English for shipping documents and foreign clients. Phone and WhatsApp carry most urgent work. The working week runs Sunday to Thursday. During Ramadan office hours are shorter, and Eid al Fitr and Eid al Adha bring public holidays.

Port and maritime heritage

Port Said was founded in 1859, when work began on the Suez Canal under Ferdinand de Lesseps, and it is named after Said Pasha, the ruler of Egypt who granted the concession. The canal opened on 17 November 1869. Egypt nationalised it in 1956, it was closed from 1967 to 1975, and a new parallel channel opened in 2015.

Local market

Most demand comes from ships in transit: container ships, tankers, bulk carriers and car carriers that stop briefly at the anchorage. The container terminal at East Port Said adds regular liner calls. Buyers are mainly managers abroad working through local agents. They expect fast quotes, clear prices, reliable launch delivery at the right moment and correct customs paperwork for every supply.

Working with us from Port Said

It begins with a remote 30 minute demo on one of your own RFQs, priced from your catalogue. Setup takes about a week, on your own catalogue and margin rules, with no IT team. India is 3.5 hours ahead of Egypt in winter and 2.5 in summer, so our day covers most of yours. With your Sunday to Thursday week, we overlap fully Monday to Thursday.

FAQ

Common questions from Port Said ship chandlers

How does Tidal help Port Said chandlers serve Canal transit vessels?

Vessels transiting the Suez Canal operate on fixed convoy schedules, northbound and southbound convoys depart at set times, and vessels must be ready to join. Provisioning orders at Port Said are therefore time critical: the chandler who responds with a complete, accurate quote before the transit window closes wins the order. Tidal's under-30 minute quote generation gives Port Said chandlers a decisive speed advantage. From the moment the RFQ arrives, often days before the vessel calls but sometimes only hours, Tidal produces a complete quote while competitors are still building their spreadsheet.

Can Tidal handle the volume of RFQs during peak Suez Canal traffic periods?

Suez Canal traffic peaks seasonally and responds to global trade patterns, during high traffic periods, Port Said chandlers receive simultaneous RFQs from multiple vessels joining the same convoy. Tidal processes RFQs in parallel without slowdown. Multiple simultaneous orders are each extracted, matched, and quoted independently in under 30 minutes, regardless of how many arrive concurrently. During canal traffic surges, including diversions caused by Red Sea disruptions, Port Said chandlers using Tidal maintain consistent response times while manual operations fall behind under the volume pressure.

What vessel types does Tidal support for Port Said's diverse traffic mix?

The Suez Canal handles the full spectrum of commercial vessel types, container ships, VLCCs, bulk carriers, LNG carriers, and cruise vessels. Port Said chandlers serve all of these on the same day. Tidal's your own catalogue code library covers all provision categories across all vessel types. Cruise vessel provisions, container ship deck stores, tanker safety equipment, and bulk carrier engine stores are all processed through the same workflow with category appropriate matching rules. Your catalogue maps each item to the correct code category, and Tidal applies vessel type specific pricing tiers automatically based on which client account submitted the RFQ.

Ship Chandler Software forPort Said